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Our website www.eoliavillas.gr, a proprietary asset of Eolia Luxury Villas(Prekas Panagiotis), headquartered in Exo Gonia Santorini, is committed to absolutely respect your personal data, in full compliance with all EU Regulations and the overall legislation in effect. This Privacy Policy (in conjunction with the Terms of Use and the Cookie Policy) specifies the basis on which we abide by in the processing of your personal data that you have provided us or we collect from you in the course of browsing and/or use of the website.
By providing us your personal data you acknowledge, on the one hand, that you accept this Privacy Policy and the Cookie Policy, and secondly, that you expressly consent to the collection and the processing of your personal data in accordance with the terms of this Privacy Policy.
This Privacy Policy advises you on the manner we process your personal data as a website visitor and/or user, or prospective or actual customer, by providing you at the same time any information involving your rights as the subject of this data, in all cases adhering strictly to the legislation in effect.
PROCESSING OFFICER
In the framework of complying with the legislation in effect with respect to protection of personal data, our Company EoliaLuxuryVillas(PrekasPanagiotis), headquartered in Exo Gonia Santorini, is hereby designated as the Processing Officer.
DATA COLLECTION
We collect your personal data in all instances you use our web pages. The information/data we collect fall into three categories: (a) information you yourself provide us, (b) information we collect through automated methods, and (c) information we collect from other sources.
We may combine information you provide us with information collected through automated methods and with information from other sources.
1. We collect the data you provide us as follows:
• Information on your account, such as user name, access codes (or any other data that identifies you) that you use for your access to our website or use of the website services (such as registration and acceptance of newsletters)
• Information on Company services of your preference or the preferred hours of your visits or the frequency of use of our Company website
• Other information you choose to provide us in your interactions or communications with us (through emails, the webpage or over the phone)
• Information you provide us during your registration as a new customer
• Information on Privacy Policy amendments provided for your information
• Information giving you the opportunity to participate in surveys or contests
• Information in which we provide comparable website content and advertisements to you as part of our efforts to comprehend the utility of advertisements we present to you
• Information we use as data analysis tools in order to improve our website, products or services, customer relations and customer experience (through automated or data collection methods devised by you)
• Information concerning personalized suggestions to you involving goods and services we may offer or may interest you.
2. We collect data through automated methods
3. We may use automated technologies for the collection of information from your mobile device in all instances you use our website.
4. We may collect information on:
• Your IP address
• Your mobile device’s operation system, in case you visit our website through a mobile device
• The type of mobile device and pertinent adjustments
• The serial numbers corresponding to your device and/or any components thereof.
• Advertisement identifiers (such as IDFAs and IFAs) or other comparable identifiers.
• The redirected website (the website directing you to us)
• Messages to us or for our use by means of social media platforms and
• Actions regarding the manner in which you use our website, such as the website components you visit.
5. Our website may collect information concerning the precise location of your mobile device though the use of geographical localization technologies such as GPS, Wi-Fi, Bluetooth or cell tower proximity.
Most mobile devices and browsers provide you the ability to retract your authorization for such collection of data by us through the use of adjustments on your device or browser.
In case you have any questions on the manner of blocking the collection of data concerning your precise location, we recommend that you communicate with your Technical Support Provider of your mobile device, the maker of your device or the software or browser provider. Certain services may not operate appropriately without your exact location information.
CATEGORIES OF DATA WE COLLECT AND PROCESS:
Identification data: these include name, surname, user name or any other identifier.
Contact data: these include email address, city, country and phone numbers.
Financial data: these include bank accounts and payment card data.
Transaction data: these include details related to your payments and/or other product or services data in relation with purchases from us.
Technical data: these include IP addresses, log-in data, type and issue of browsing software, time and location zones, operation and platform system or any other technologies related to the devices you use for your access to our website.
Profile data: these include user name, access codes or orders placed by you, any personal interests, preferences, comments or your feedback to surveys.
Use data: these include information involving the manner in which you use our website, products or services.
Marketing and communication data: these include your preferences related to the receipt of our or third party promotional actions and/or your preferences on your communications with us.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect to:
• Guarantee that our website’s content is presented to you and your electronic device in the most effective manner.
• Provide information or services you may have requested for purposes of internal management and/or fulfillment of business goals provided by our website on the basis of your line of professional business.
• Allow you to participate in interactive operations of our website whenever you choose to engage in such actions.
• Notify you on all changes in our website.
• Confirm your consent on the receipt of our promotional material in case we use your data to send you promotional or any other material involving our company.
WHO DO WE SHARE THIS COLLECTED INFORMATION WITH
We shall in no case share your personal data with any other third party(ies). However, we may notify your information in the manner exclusively specified in this Privacy Policy. We may within the framework of any business transaction involving our website notify your information to suppliers providing services to us including management or reservations website support services, banks, credit cards agencies and/or other technologies involved in communications and the conduct of surveys and data analysis. We prohibit these suppliers to make any use of the aforementioned information or notify such information for any other reason, save for the rendering of services on our behalf. As an exception, our Company may notify your personal data to third parties, on condition of occurrence of legally specified obligation to this specific purpose or any Company obligation dictated by any judgment or order issued by a Court of Law or any other competent authority.
WHERE DO WE STORE YOUR PERSONAL DATA
The personal data we collect from users shall remain and shall be stored in a secure server within the territory of Greece as the Company shall take all reasonable measures for their protection. You shall be entitled to request a copy of the foregoing data by contacting the email address specified in our website. In case we have provided you with or you have selected a code number by means of which you are allowed access to certain components of our website, you shall bear the responsibility to safeguard this code in full confidentiality. We kindly request that in no case you notify this number to any other third party.
DATA SECURITY
We have applied the appropriate organizational, physical and technological protection measures (including encryption, anonymity or aliasing procedures whenever deemed necessary), in order to prevent any involuntary loss, modification, disclosure, use or access of your personal data in any unauthorized manner. Furthermore, we restrict any access to personal data exclusively to use by any employee(s) authorized to be privy to such knowledge in order to fulfill employee professional duties in processing your personal data, in strict compliance to our instructions. All such employees are hereby committed to adhere to the relevant confidentiality clauses.
Despite all of our keen efforts to secure protection of our informatics systems, no website, informational system or data transfer over the Internet or through any other public network can be absolutely 100% foolproof and secure. For this reason, we have set into operation handling procedures against any possible personal data violation. In all cases we shall notify you and/or any competent authority on any violation in all cases the law dictates to follow suit.
TIME PERIOD OF STORAGE OF PERSONAL DATA
We store your information for the entire period of time required for the fulfillment of the purposes specified in this Privacy Policy and/or for the entire term of operation of our website.
YOUR RIGHTS
On the basis of the legislation in effect, you are entitled to access, subject to your request through email, firstly to be informed on any of your personal data at our disposal and request a copy of such data, and secondly, to receive further information related to the manner of their handling in accordance with the terms of this Privacy Policy.
Additionally, you are entitled to demand corrections of any inaccurate or incomplete personal data stored by us.
Moreover, provided that legal preconditions are applicable, you are entitled to erase all or any part of the collected personal data we may have accumulated, subject to your request through email, in case you consider there is no reason for us to further process any such data.
Furthermore, you may at any time to recall your consent for any reason and at no charge and request their deletion, without prejudice to the legality of the processing you consented to prior to such recall. In case you withdraw your consent, we may not be able to provide particular products or services to you. We shall inform you in any such case upon withdrawal of your consent.
COOKIES AND OTHER COMPARABLE TECHNOLOGIES
Our website uses cookie technologies in order to be able to distinguish you from other visitors, record your IP address and the manner in which you use our website. This information is used in aiding us to render better services to you, by improving the design of our webpage, products, services and/or promotional actions. Cookies are small-size text data files installed on your computer’s hard disk any time you visit a website. “Session cookies” (cookies good for the operational period) expire once you have completed your webpage use time (that is, as soon as you terminate your browsing application). “Persistent cookies” store information on the hard disk, so that the cookie data may be still available even after you terminate your browsing and return to visit the same website at a later time. When you visit our website, we reserve the right to use both session cookies and/or persistent cookies. We may also use a flash cookie or any other similar technologies. “Flash cookies” are small-size text data files installed in computer through Adobe Flash technologies which may any way have already been installed in your device or downloaded by you to your computer. We use such technologies for the personalization and the enrichment of your website experience, the facilitation of the procedures, or the personalization and storage of your adjustments. Flash cookies may help our website visitors determine their preferences relating to, for example, a downloaded video file size.
These cookies help us improve our website by calculating which components present the most interest to our visitors. We do not use flash cookies for promotional purposes or advertisement on the basis of behavioral patterns. Flash Cookies differ from browsing software cookies, while cookie management tools provided by your browser software do not remove flash cookies. In case you choose to deactivate flash cookies, you may not be able to access particular options and services that usually render your experience in our website pleasant and efficient. You have the capability to deactivate such cookies at any time through the options offered by the browser program. However, in case you choose to do so, we may not be in a position to record your purchases or allow you the executing purchases through our website. Additionally, we may not be able to identify you as an authorized user so that you may gain access to your account information.
COMMUNICATION WITH OUR COMPANY
We are at your disposal and we strongly urge you to contact us so that we may address any concerns you may have in relation to the processing of your personal data.
In case you have any questions related to this Privacy Policy, you may contact the our Company’s Data Protection Officer (DPO) at info@eoliavillas.gr for any query or questions relating to the processing of personal data or in case you wish to exercise any of the aforementioned rights you enjoy as a subject of your personal data.
